Job Description
Join our award-winning team at Grand Plaza Hotels as a Hospitality Associate! We're seeking enthusiastic individuals to deliver exceptional guest experiences through flexible shift work. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in Chicago's vibrant hospitality scene.
Responsibilities
- Deliver outstanding guest service across front desk, concierge, and housekeeping rotations
- Manage check-in/check-out processes and resolve guest inquiries promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate transaction records
- Uphold brand standards for cleanliness and safety protocols
- Support event setup and guest assistance during peak shifts
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Availability to work evenings, weekends, and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency in reservation systems
- Ability to stand/walk for extended periods
- Valid work authorization in the United States