Job Description
Join the Premier Hospitality Team in Oakland, CA!
Are you seeking a rewarding career in the hotel industry but lack prior experience? The Oakland Grand Hotel is looking for energetic, outgoing individuals to join our front-of-house team. We provide comprehensive training and a supportive environment designed to help you thrive from day one. If you have a great attitude and a willingness to learn, we want to meet you!
As a valued member of our team, you will play a crucial role in ensuring our guests have a memorable stay. We pride ourselves on exceptional service and are committed to the professional growth of our employees.
Responsibilities
- Greet and Welcome: Provide a warm, professional greeting to all guests upon arrival and departure.
- Guest Assistance: Assist guests with check-in and check-out processes, answering any questions about our amenities.
- Lobby Management: Maintain a clean, organized, and inviting lobby environment.
- Communication: Answer incoming phone calls and respond to emails in a timely and professional manner.
- Support Operations: Support the front desk with administrative tasks, including filing and data entry.
- Event Support: Assist with setting up for hotel events and providing light concierge services.
Qualifications
- No Experience Required: Perfect for high school graduates or career changers looking to break into hospitality.
- Communication Skills: Excellent verbal and written communication abilities.
- Professional Attitude: A friendly, approachable, and service-oriented demeanor.
- Availability: Flexibility to work various shifts, including weekends and holidays.
- Reliability: Ability to stand for extended periods and lift light objects (up to 20 lbs).
- Education: High School Diploma or GED equivalent required.