Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in luxury hospitality! We're seeking passionate individuals to join our Boston location with no prior experience required. As an Entry-Level Hotel Associate, you'll receive comprehensive training to master guest services, front desk operations, and exceptional customer experiences. Our supportive environment offers growth opportunities into supervisory and management roles. Enjoy competitive pay, flexible scheduling, and a vibrant workplace culture in the heart of downtown Boston. Apply today and start your journey in the hospitality industry!
Responsibilities
- Greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve service issues promptly
- Perform daily room inspections and maintenance coordination
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing transactions
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required; comprehensive training provided
- Exceptional communication and interpersonal skills
- Strong customer service orientation and problem-solving abilities
- Ability to work flexible hours including nights/weekends
- Basic computer literacy and cash handling skills
- High school diploma or equivalent preferred
- Must be able to stand for extended periods and lift 25 lbs