Job Description
Join our award-winning hospitality team at Grand Plaza Hotel Dallas! We're seeking motivated entry-level professionals to deliver exceptional guest experiences across our 24/7 operations. No prior hotel experience required—just a passion for service and flexibility to work varied shifts including nights, weekends, and holidays. Enjoy competitive pay, complimentary meals, employee discounts, and rapid advancement opportunities in our global hotel chain.
As a cornerstone of Dallas' vibrant tourism scene, you'll gain hands-on training in guest services, operations, and safety protocols while building transferable skills. Our inclusive culture values teamwork and celebrates diverse backgrounds. Ready to start your hospitality journey in one of America's most dynamic cities?
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Process check-ins/check-outs using hotel management systems
- Respond to guest inquiries and resolve service issues promptly
- Operate high-volume cleaning equipment for guest rooms/public areas
- Adhere to safety protocols and emergency procedures
- Maintain cleanliness standards across assigned areas
- Collaborate with cross-functional teams during peak periods
- Complete detailed shift handover documentation
Qualifications
- High school diploma or equivalent (GED)
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy (typing, reservation systems)
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods
- Valid Texas Food Handler's Card (or willingness to obtain)
- Ability to lift up to 30 pounds repeatedly
- Positive attitude with customer-first mindset