Job Description
Join our award-winning team at Grand Hotel Detroit and launch your hospitality career! We're seeking energetic individuals for entry-level shift-based positions in the heart of downtown. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a luxurious environment. Perfect for students and career changers seeking hands-on experience in guest services, housekeeping, and front desk operations.
Responsibilities
- Deliver exceptional guest service during assigned shifts (front desk, housekeeping, or food service)
- Maintain cleanliness and safety standards in guest rooms and common areas
- Assist with check-in/check-out procedures and guest inquiries
- Operate hotel systems (POS, reservation software) with training
- Collaborate with cross-departmental teams for seamless operations
- Adhere to shift schedules and punctuality requirements
- Report maintenance issues and guest concerns promptly
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer literacy and customer service skills
- Physical stamina for standing/walking during entire shifts
- Positive attitude and strong teamwork abilities
- Must pass background check and drug screening
- No prior experience required (comprehensive training provided)
- Valid work authorization in the United States