Job Description
Join our award-winning team at Grand Hospitality Group as an Entry-Level Hotel Associate! We're seeking energetic individuals to deliver exceptional guest experiences across our premium Oklahoma City properties. Perfect for career starters, this role offers hands-on training in hotel operations with flexible shift schedules including nights, weekends, and holidays. Enjoy competitive pay, advancement opportunities, and a supportive work environment that values your growth.
Responsibilities
- Deliver outstanding guest service during check-in/check-out processes
- Manage room assignments and key distribution efficiently
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of lobby/public areas
- Process payments and manage POS systems accurately
- Coordinate with housekeeping and maintenance teams
- Assist with event setup and special guest requests
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work flexible shifts including nights/weekends
- Strong communication and problem-solving skills
- Basic computer proficiency (MS Office, POS systems)
- Physical ability to stand/walk for extended periods
- Valid driver's license and reliable transportation
- Must pass background check and drug screening