Job Description
Welcome to a world-class hospitality experience. We are currently seeking motivated Entry Level Hotel Associates to join our dynamic team in Portland, OR. If you are looking for a career in the dynamic hotel industry with flexible shift work opportunities, this is the perfect place to start.
As a key member of our front-of-house team, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. We offer comprehensive training, competitive benefits, and a clear path for professional growth within the industry.
Responsibilities
- Greet and welcome guests warmly upon arrival, managing check-in and check-out processes efficiently.
- Answer incoming calls and respond to emails to handle reservations and guest inquiries promptly.
- Maintain the cleanliness and professional appearance of the lobby, front desk, and common areas.
- Assist guests with local directions, restaurant recommendations, and hotel amenities.
- Process payments accurately and balance daily financial transactions.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
- Handle guest complaints or special requests with patience and a problem-solving mindset.
Qualifications
- High School Diploma or GED is required; previous hospitality experience is a plus but not mandatory.
- Excellent verbal communication skills and a professional telephone manner.
- Strong computer literacy and ability to learn hotel management software quickly.
- Ability to work flexible shifts, including weekends, holidays, and overnight shifts.
- A friendly, approachable, and customer-service oriented attitude.
- Must be able to stand for extended periods and lift light objects (up to 20 lbs).