Job Description
Launch your hospitality career with Grand Hospitality Group! We're seeking enthusiastic Entry Level Hotel Associates to join our dynamic team in Houston, Texas. Perfect for career starters, this role offers flexible shift work including evenings, weekends, and holidays. Enjoy competitive pay, comprehensive training, and growth opportunities within our luxury hotel chain. No prior experience required – we provide all the tools you need to succeed!
Responsibilities
- Deliver exceptional guest experiences at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes with precision and professionalism
- Respond to guest inquiries and resolve issues promptly
- Maintain pristine room standards and common areas
- Collaborate with cross-functional teams during peak shifts
- Adhere to safety protocols and brand standards
- Process payments and manage cash handling procedures
Qualifications
- High school diploma or equivalent required
- Flexible availability for rotating shifts (days, nights, weekends)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand/walk for extended periods
- Customer service mindset with problem-solving aptitude
- Must pass background check and drug screening
- Valid Texas driver's license preferred