Job Description
Join our award-winning hospitality team at Hospitality Elite Group! We're seeking passionate Entry-Level Hotel Associates to deliver exceptional guest experiences across our premier properties in Texas and Florida. Perfect for career starters who thrive in dynamic environments, this role offers flexible shift work schedules including evenings, weekends, and holidays. Enjoy competitive pay, comprehensive training, and rapid advancement opportunities in the booming hospitality industry. No experience required – we provide all the tools for success!
Responsibilities
- Deliver outstanding guest service during assigned shifts, including check-in/check-out, concierge support, and special requests
- Maintain pristine guest rooms and common areas following brand standards
- Process payments and resolve billing inquiries accurately
- Collaborate with housekeeping, maintenance, and F&B teams for seamless operations
- Handle emergency situations calmly and per protocol
- Upsell hotel amenities and services to enhance guest satisfaction
- Complete shift reports and maintain detailed documentation
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Flexible availability including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Basic computer proficiency (POS systems, email)
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Customer service mindset with attention to detail
- Valid state ID or driver's license
- No prior experience required – comprehensive training provided