Job Description
Join our award-winning team at Grand Hospitality Group as an Entry-Level Hotel Associate! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences in our Columbus, OH property. Enjoy competitive pay, flexible shift schedules, and rapid advancement opportunities. No experience? No problem! We provide comprehensive training to launch your hospitality career.
Why Work With Us?
• Health benefits after 60 days
• Employee discounts on hotel stays
• Paid time off
• Career development programs
• Vibrant downtown Columbus location
Responsibilities
- Deliver outstanding customer service to hotel guests
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve complaints promptly
- Perform housekeeping duties to maintain room standards
- Operate POS systems and process payments
- Collaborate with team members during peak shifts
- Adhere to safety and sanitation protocols
- Assist with event setup and breakdown functions
Qualifications
- High school diploma or equivalent
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy
- Strong communication skills
- Ability to stand for extended periods
- Attention to detail
- Positive attitude and teamwork mindset
- Willingness to cross-train in multiple departments