Job Description
Welcome to The Omni Indianapolis, a premier luxury hotel located in the heart of downtown. We are currently seeking enthusiastic, motivated individuals to join our team as Entry Level Hotel Staff. Whether you are looking to start your career in the dynamic hospitality industry or are an experienced professional seeking a supportive environment, we provide comprehensive training and a clear pathway for growth. No prior experience is required—we are looking for the right attitude and work ethic to succeed.
As a member of our team, you will be the face of our brand, ensuring every guest feels welcome and valued. We offer a competitive benefits package, including health insurance, employee dining discounts, and opportunities for advancement within the Marriott International family.
Responsibilities
- Guest Services: Greet guests warmly upon arrival and assist with check-in/check-out procedures using our property management system.
- Housekeeping Support: Assist housekeeping staff with making beds, restocking amenities, and maintaining the cleanliness of guest rooms and public spaces.
- Front Desk Support: Answer incoming phone calls, respond to guest inquiries via email, and relay messages to appropriate departments.
- Administrative Tasks: Perform data entry, filing, and other general clerical duties to support hotel operations.
- Facility Maintenance: Report maintenance issues, assist with light cleaning, and ensure the lobby and common areas are presentable at all times.
- Team Collaboration: Work closely with other departments such as Food & Beverage and Security to ensure a seamless guest experience.
Qualifications
- No Experience Required: We are happy to train the right candidates from scratch.
- Education: High school diploma or GED equivalent is preferred.
- Communication: Strong interpersonal and verbal communication skills with a focus on customer service.
- Availability: Ability to work flexible shifts, including nights, weekends, and holidays.
- Professionalism: A clean, professional appearance and a friendly, outgoing demeanor.
- Computer Skills: Basic computer literacy and typing proficiency.