Job Description
Are you looking for an exciting entry-level opportunity in the heart of Dallas?
Join the Omni Dallas Hotel, a premier luxury destination, where you will kickstart your career in hospitality. We are currently seeking enthusiastic individuals to join our dynamic team for shift work positions. Whether you are a student looking for flexible hours or someone starting their journey in the service industry, this is the perfect place to grow.
We pride ourselves on providing world-class guest experiences, and we are looking for dedicated team members who are ready to learn, adapt, and excel in a fast-paced environment. Enjoy competitive pay, comprehensive training, and a vibrant work culture in one of the most exciting cities in the USA.
Responsibilities
- Manage front desk operations and guest check-in/check-out processes during all shifts, including nights and weekends.
- Perform night audits and accurately reconcile daily financial transactions and reports.
- Assist guests with inquiries, requests, and problem resolution to ensure a 5-star experience.
- Maintain the cleanliness and organization of the lobby, reception area, and public spaces.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
- Handle incoming calls professionally and route messages and information efficiently.
- Assist in inventory management and supply ordering for the front office.
Qualifications
- High school diploma or GED required; hospitality experience is a plus but not mandatory.
- Must be available to work flexible shifts, including nights, weekends, and holidays.
- Strong communication skills and a friendly, welcoming demeanor.
- Basic computer proficiency and ability to learn hotel PMS software quickly.
- Ability to stand for extended periods and lift moderate amounts of weight (up to 20 lbs).
- Valid driver's license is preferred.
- Willingness to cross-train in different hotel departments.