Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences through flexible shift work in our Atlanta properties. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, complimentary meals, and a dynamic team environment. Perfect for night owls, early risers, and those seeking work-life balance through rotating schedules.
Responsibilities
- Provide 24/7 guest support across front desk, housekeeping, and concierge rotations
- Manage check-in/check-out procedures and resolve guest inquiries
- Coordinate room status updates and maintenance requests
- Operate hotel management systems (PMS) and POS terminals
- Execute deep cleaning protocols in guest rooms and common areas
- Assist with event setup and guest amenities during peak hours
- Uphold brand standards through consistent service delivery
Qualifications
- High school diploma or equivalent (GED accepted)
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy and comfort with digital systems
- Strong communication and problem-solving skills
- Ability to stand/walk for extended periods and lift 25 lbs
- Customer service mindset with attention to detail
- Valid driver's license preferred (not required)
- Must pass background check and drug screening