Job Description
Lead our award-winning luxury resort in the heart of Phoenix! Desert Sky Resorts is seeking an experienced Senior Hotel Manager to drive exceptional guest experiences, optimize operational excellence, and lead our dynamic hospitality team. This role offers unparalleled growth opportunities in one of America's fastest-growing tourism markets. Join us in redefining luxury hospitality in the Sonoran Desert.
Responsibilities
- Oversee daily resort operations including front desk, housekeeping, food & beverage, and concierge services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue generation
- Lead, mentor, and develop high-performing hospitality teams
- Manage departmental budgets, P&L statements, and vendor relationships
- Ensure compliance with brand standards, health regulations, and sustainability practices
- Collaborate with sales team to maximize occupancy and profitability
- Drive continuous improvement through data-driven decision making
Qualifications
- Bachelor's degree in Hospitality Management or related field
- Minimum 5 years hotel management experience in luxury/resort settings
- Proven track record of exceeding revenue and guest satisfaction targets
- Strong leadership skills with experience managing cross-functional teams
- Expert knowledge of Opera/PMS systems and hospitality technology
- Exceptional problem-solving and crisis management abilities
- Valid Arizona Food Handler's and Alcohol Management certifications