Job Description
Join our vibrant team at Grand Harbor Inn, Baltimore's premier waterfront destination! We're seeking energetic entry-level professionals to deliver exceptional guest experiences through flexible shift work. No prior hotel experience required—just a passion for service and a commitment to excellence. Enjoy competitive pay, comprehensive training, and opportunities for advancement in the heart of Maryland's hospitality hub.
Responsibilities
- Provide 24/7 guest support across front desk, housekeeping, and food service shifts
- Manage check-in/check-out processes with accuracy and professionalism
- Ensure public areas and guest rooms meet cleanliness standards
- Assist with event setup and banquet service during peak hours
- Respond promptly to guest inquiries and resolve issues
- Collaborate with cross-functional teams for seamless operations
- Maintain safety protocols during all shift rotations
Qualifications
- High school diploma or equivalent (GED)
- Availability for flexible shifts including nights, weekends, and holidays
- Basic computer literacy for reservation systems
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Customer service mindset with problem-solving abilities
- Valid work authorization in the United States
- Willingness to undergo background check