Job Description
Join our dynamic hospitality team at Grand Motor City Hotel! We're seeking energetic individuals to kickstart their careers in Detroit's thriving hotel industry. As an entry-level shift worker, you'll gain hands-on experience in guest services while working flexible hours that fit your lifestyle. Enjoy competitive pay, comprehensive training, and opportunities for advancement within our award-winning property. Perfect for students, career changers, and anyone looking to build transferable skills in customer service and operations.
Responsibilities
- Deliver exceptional guest experiences at check-in/check-out and during stays
- Manage room assignments and key inventory systems
- Coordinate housekeeping services and maintenance requests
- Operate POS systems for payments and reservations
- Respond to guest inquiries with professionalism and problem-solving skills
- Assist with event setup and conference support
- Maintain cleanliness and safety standards in public areas
- Collaborate with cross-departmental teams during peak shifts
Qualifications
- High school diploma or equivalent required
- Flexible availability including nights, weekends, and holidays
- Basic computer literacy and POS system aptitude
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Attention to detail and time management abilities
- Previous customer service experience preferred
- Valid Michigan driver's license (if transporting guests)