Job Description
Join our dynamic team at Grand Hospitality Group and launch your career in Miami's vibrant hospitality industry! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences at our premier oceanfront property. No prior experience required – we provide comprehensive training to help you grow into a hospitality expert.
As a key member of our staff, you'll gain hands-on experience in daily hotel operations while working in a supportive environment with advancement opportunities. Enjoy competitive pay, flexible scheduling, and employee benefits including complimentary accommodation discounts and career development programs.
Responsibilities
- Provide exceptional guest service across front desk, housekeeping, and dining areas
- Manage check-in/check-out procedures and guest inquiries
- Maintain cleanliness and organization of guest rooms and public spaces
- Assist with event setup and banquet operations
- Collaborate with team members to resolve guest requests promptly
- Adhere to all safety protocols and brand standards
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and point-of-sale system aptitude
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Must be able to stand/walk for extended periods
- Valid work authorization in the United States