Job Description
Join our award-winning team at Grand Hospitality Group in Nashville! We're seeking passionate individuals to kickstart their hospitality careers. As an Entry Level Hotel Staff member, you'll be the face of our luxury property, delivering exceptional guest experiences while growing your skills in a supportive environment. We offer competitive pay, comprehensive training, and opportunities for advancement. Discover why Nashville is America's #1 travel destination while building your future in hospitality!
Responsibilities
- Provide exceptional guest service at check-in/check-out desks
- Manage reservations and room assignments with precision
- Respond promptly to guest inquiries and requests
- Coordinate housekeeping and maintenance operations
- Handle cash transactions and balance daily reports
- Assist with event setup and guest amenities
- Maintain pristine lobby and common area standards
- Collaborate with cross-departmental teams
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic proficiency with hotel management software
- Attention to detail and problem-solving abilities
- Positive attitude and teamwork mentality
- Must pass background check and drug screening