Job Description
Join our award-winning hospitality team in downtown Chicago! Grand City Hotels is seeking passionate individuals to kickstart their careers in the luxury hotel industry. No prior experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and exclusive employee benefits including discounted hotel stays worldwide. Be part of Chicago's vibrant hospitality scene and deliver exceptional guest experiences at one of the city's premier destinations.
Responsibilities
- Deliver exceptional guest service at the front desk, check-in/out, and concierge
- Perform daily housekeeping duties to maintain pristine guest rooms and common areas
- Assist with event setup, food service, and banquet operations
- Handle guest inquiries and resolve service issues promptly
- Maintain cleanliness and organization of all public spaces
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- High school diploma or equivalent required
- Positive attitude and strong customer service skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer literacy for reservation systems
- Physical ability to stand/walk for extended periods and lift 25 lbs
- Team player with excellent communication skills
- Valid work authorization in the United States