Job Description
Launch your hospitality career with Milwaukee Grand Hotel! We're seeking enthusiastic entry-level professionals to join our award-winning team in downtown Milwaukee. As a key member of our guest experience crew, you'll deliver exceptional service while gaining valuable industry skills. Enjoy competitive pay, comprehensive training, and advancement opportunities in a vibrant urban setting.
Why Join Us?
- Starting wage of $13-$16/hour plus tips
- Free uniform and meal benefits
- Comprehensive onboarding program
- Employee discounts on hotel services
- Flexible scheduling options
Responsibilities
- Provide exceptional front desk services including check-in/check-out
- Manage guest inquiries and resolve service issues
- Coordinate housekeeping and maintenance requests
- Process reservations and payments accurately
- Assist with event setup and banquet services
- Maintain cleanliness of public areas
- Collaborate with departments for seamless operations
Qualifications
- High school diploma or equivalent
- Basic computer literacy
- Strong communication skills
- Customer service mindset
- Ability to stand/walk for extended periods
- Flexible availability (weekends/holidays required)
- Positive attitude and team player mentality
- Willingness to learn hospitality systems