Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the thriving Kansas City hospitality scene! We're seeking passionate individuals to fill entry-level hotel positions with growth opportunities. No prior experience required—comprehensive training provided. Enjoy competitive pay, flexible scheduling, and a supportive work environment in the heart of downtown Kansas City.
Responsibilities
- Provide exceptional guest service at the front desk, including check-in/check-out procedures
- Handle reservations and manage booking systems efficiently
- Assist with guest inquiries and resolve service issues promptly
- Collaborate with housekeeping and maintenance teams to ensure operational excellence
- Maintain accurate records of guest transactions and room status
- Participate in daily briefings and uphold brand standards
- Support valet, concierge, and other guest-facing departments as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation software
- Ability to work flexible shifts, including nights/weekends
- Attention to detail and problem-solving abilities
- Positive attitude and team-oriented mindset
- Willingness to learn hospitality best practices
- Valid driver's license (for valet positions)