Job Description
Join the Grand Plaza Hotel and launch your hospitality career in the heart of Chicago! We're seeking passionate entry-level professionals to deliver exceptional guest experiences at our iconic downtown location. No experience? No problem! We provide comprehensive training to help you thrive in a dynamic environment where every day brings new opportunities to grow. Enjoy competitive pay, career advancement paths, and the chance to work alongside industry leaders in one of America's most vibrant cities.
Responsibilities
- Greet guests warmly and efficiently manage check-in/check-out processes
- Respond to guest inquiries with professionalism and resolve issues promptly
- Perform daily room inspections and coordinate with housekeeping teams
- Process payments and maintain accurate financial records
- Support dining operations including food service and beverage preparation
- Uphold strict cleanliness and safety standards across all areas
- Collaborate with departments to ensure seamless guest experiences
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand for extended periods and lift up to 30 lbs
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer service mindset
- Valid work authorization in the United States