Job Description
Join our award-winning team at the Grand Plaza Hotel in Albuquerque! We're seeking enthusiastic individuals to kickstart their hospitality careers with no prior experience required. As a Hospitality Associate, you'll deliver exceptional guest experiences while working in our vibrant downtown location. We provide comprehensive paid training, career advancement opportunities, and a supportive team environment. Perfect for students, career changers, or anyone looking to grow in the hospitality industry.
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservation systems and guest inquiries
- Assist with luggage handling and guest requests
- Maintain immaculate front desk and lobby areas
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Promote hotel amenities and local attractions
Qualifications
- No experience required - comprehensive training provided
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- High school diploma or equivalent
- Positive attitude and willingness to learn