Job Description
Join our award-winning team at San Diego Hospitality Group and kickstart your career in the vibrant hospitality industry! We're seeking passionate individuals to deliver exceptional guest experiences at our premier downtown location. No prior experience required – we provide comprehensive training to help you grow into a hospitality professional. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing portfolio of luxury properties.
Responsibilities
- Provide outstanding customer service to hotel guests in person and via phone/email
- Assist with front desk operations including check-in/check-out processes
- Manage reservations and room assignments efficiently
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction
- Handle guest inquiries and resolve issues promptly
- Maintain cleanliness and organization of public areas
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency
- Customer service mindset with a positive attitude
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Valid California driver's license (if applicable to role)