Job Description
Join our award-winning team at Grand Horizon Hotel, where we value passion over experience! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Philadelphia. No prior hotel experience required – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Your journey in hospitality starts here!
Responsibilities
- Deliver outstanding guest service across front desk, housekeeping, and concierge roles
- Manage check-in/check-out procedures with accuracy and efficiency
- Maintain pristine room standards and public areas
- Handle guest inquiries and resolve issues promptly
- Collaborate with cross-functional teams for seamless operations
- Uphold brand standards and safety protocols
- Process payments and maintain accurate records
Qualifications
- High school diploma or equivalent
- Positive attitude and customer-focused mindset
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy for reservation systems
- Physical stamina for standing/walking during shifts
- Team player with strong communication skills
- No experience required – training provided