Job Description
Join our award-winning team at Grand Horizon Hotels, where hospitality excellence meets career growth! We're seeking passionate entry-level professionals to deliver exceptional guest experiences at our flagship Seattle location. As a cornerstone of our service team, you'll receive comprehensive training, competitive benefits, and clear pathways to advancement within our luxury hotel group.
Responsibilities
- Deliver personalized guest services including check-in/check-out procedures and concierge assistance
- Maintain pristine guest rooms and public areas following brand standards
- Resolve guest inquiries and concerns with proactive problem-solving skills
- Collaborate with cross-department teams for seamless operations
- Uphold strict safety and hygiene protocols across all service areas
- Process payments and manage billing transactions accurately
- Support event operations and VIP guest experiences as needed
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings/weekends
- Strong attention to detail and organizational abilities
- Basic computer proficiency with reservation systems
- Valid Washington State food handler's certificate (will train)
- Positive attitude and commitment to teamwork