Job Description
Launch your hospitality career at Seaside Hospitality Group! We're seeking enthusiastic Guest Services Associates to deliver exceptional experiences at our premium Long Beach property. No experience needed – we provide comprehensive training for motivated individuals ready to grow in the hotel industry. Enjoy competitive pay, flexible scheduling, and advancement opportunities in a dynamic coastal setting.
Responsibilities
- Provide warm, efficient check-in/check-out services for hotel guests
- Manage reservations, inquiries, and guest requests via phone and in-person
- Maintain accurate guest records and billing information
- Collaborate with housekeeping and maintenance teams for seamless operations
- Process payments and handle cash/credit transactions securely
- Uphold brand standards through attentive customer service
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods and lift 25 lbs
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving aptitude