Job Description
Join our award-winning team at Grand Hospitality Group! We're seeking passionate individuals to kickstart their hospitality careers in the vibrant heart of Chicago. No experience necessary – we provide comprehensive training to develop your skills in guest services, operations, and teamwork. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a luxury environment.
Responsibilities
- Deliver exceptional guest experiences through front desk operations and concierge services
- Manage check-in/check-out procedures and room assignments accurately
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and maintain financial transaction records
- Assist with event setup and guest functions as needed
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Customer service mindset and problem-solving abilities
- Valid work authorization in the United States
- Ability to stand/walk for extended periods
- Positive attitude and team player mentality