Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences in the heart of Albuquerque. No prior experience required—just your passion for service and a commitment to excellence. Enjoy competitive pay, comprehensive training, and opportunities for growth in a dynamic environment.
Responsibilities
- Provide exceptional customer service to guests at check-in, check-out, and throughout their stay
- Assist with guest inquiries, requests, and issue resolution
- Perform daily housekeeping duties to maintain pristine guest rooms and common areas
- Operate front desk systems, manage reservations, and process payments
- Collaborate with cross-functional teams to ensure seamless operations
- Adhere to all safety protocols and brand standards
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency and attention to detail
- Valid driver's license (if required for position duties)
- Must pass background check and drug screening