Job Description
Join our award-winning team at Grand Horizon Hotels and deliver exceptional guest experiences in the heart of Chicago! We're seeking passionate hospitality professionals to elevate our guests' stays through personalized service and attention to detail. Enjoy competitive hourly rates, flexible scheduling, and a dynamic work environment in one of the city's premier destinations. Perfect for students, career changers, or those seeking supplemental income with growth opportunities.
Responsibilities
- Deliver world-class guest service across front desk, concierge, and housekeeping operations
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve service challenges proactively
- Maintain pristine room standards and public area cleanliness
- Coordinate with dining and event teams for seamless guest experiences
- Utilize property management systems for accurate record-keeping
- Uphold brand standards and safety protocols at all times
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with PMS systems preferred
- Attention to detail and organizational abilities
- Valid Food Handler's Certificate (or willingness to obtain)
- Positive attitude and team-oriented mindset
- Must be 18+ years old with legal work authorization