Job Description
Join our award-winning luxury hotel in downtown Atlanta! We're seeking enthusiastic entry-level professionals to deliver exceptional guest experiences. Perfect for hospitality graduates or career changers seeking growth opportunities. Enjoy competitive pay, comprehensive training, and a vibrant work environment in the heart of Atlanta's bustling hospitality scene.
Responsibilities
- Provide exceptional front desk service including check-in/check-out procedures
- Manage guest inquiries and resolve service issues promptly
- Process reservations and maintain accurate guest records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services
- Handle payment transactions and cash management
- Maintain cleanliness and organization of front desk area
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts including nights/weekends
- Professional appearance and positive attitude
- Ability to multitask in fast-paced environment
- Valid work authorization required