Job Description
Join our award-winning hospitality team at Grand Plaza Hotel! We're seeking energetic individuals to deliver exceptional guest experiences in the heart of Atlanta. Perfect for career starters, this role offers comprehensive training and growth opportunities within our luxury hotel chain. Enjoy competitive pay, benefits, and a dynamic work environment in one of America's most vibrant cities.
Responsibilities
- Provide exceptional customer service to hotel guests at check-in, check-out, and during their stay
- Manage room reservations, inquiries, and guest requests efficiently
- Assist with housekeeping coordination and room status updates
- Process payments and maintain accurate financial records
- Collaborate with departments to resolve guest issues promptly
- Uphold cleanliness and safety standards in public areas
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and POS system knowledge
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving aptitude
- Valid Georgia driver's license (if required for errands)