Job Description
Join our award-winning hotel team in Albuquerque and launch your hospitality career! We're seeking motivated individuals to deliver exceptional guest experiences in the heart of New Mexico. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within our growing chain.
Our Albuquerque location offers a vibrant work environment with on-the-job training and a supportive team culture. Perfect for career changers, recent graduates, and hospitality enthusiasts ready to grow with us.
Responsibilities
- Deliver outstanding customer service to hotel guests in person and via phone/email
- Manage check-in/check-out processes efficiently and accurately
- Assist with guest inquiries, requests, and issue resolution
- Perform daily room inspections and maintain common areas
- Coordinate with housekeeping, maintenance, and food service teams
- Process payments and manage cash handling procedures
- Uphold strict cleanliness and safety standards
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Valid driver's license and reliable transportation
- Ability to lift 25 pounds and stand for extended periods
- Positive attitude with problem-solving abilities