Job Description
Join the award-winning Grand Plaza Hotels in downtown Chicago and launch your hospitality career! We're seeking passionate, customer-focused individuals to fill entry-level positions across our premium hotel properties. No prior experience required – we provide comprehensive training and growth opportunities for dedicated team members. Enjoy competitive benefits, flexible scheduling, and a vibrant work environment in the heart of the Windy City. Apply today to become part of Chicago's premier hospitality team!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and food & beverage departments
- Manage check-in/check-out procedures and resolve guest inquiries promptly
- Maintain pristine room standards and public area cleanliness
- Support banquet operations and event setup for high-profile Chicago conferences
- Collaborate with cross-functional teams to ensure seamless guest experiences
- Adhere to strict safety protocols and brand standards
- Process payments and maintain accurate departmental records
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not mandatory
- Ability to work flexible shifts including weekends and holidays
- Strong communication and problem-solving skills
- Basic computer proficiency for reservation systems
- Physical ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization in the United States
- Positive attitude with commitment to teamwork