Job Description
Join our award-winning team at Grand Bay Hotel Group in Oakland, CA! We're seeking passionate hospitality professionals to fill immediate full-time positions in our vibrant downtown location. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of California's most dynamic cities. Perfect for career changers and experienced hotel staff alike!
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage room assignments and coordinate with housekeeping team
- Handle guest inquiries, complaints, and special requests
- Maintain accurate records using property management systems
- Uphold cleanliness and safety standards in public areas
- Collaborate with cross-functional teams for seamless operations
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year hotel or customer service experience
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer proficiency with reservation systems
- Valid California driver's license (if applicable to role)
- High school diploma or equivalent required
- Food handler certification preferred
- Ability to lift 25 lbs repeatedly