Job Description
Join our award-winning hospitality team in Kansas City, MO! We're seeking passionate entry-level professionals to deliver exceptional guest experiences at our downtown luxury property. No prior experience required – we provide comprehensive training and career growth opportunities. Enjoy a supportive work environment, employee benefits, and the chance to build your career in the thriving Kansas City hospitality industry.
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and throughout guest stays
- Assist with room preparation and housekeeping coordination
- Manage guest inquiries and resolve service issues promptly
- Operate front desk systems and manage reservations
- Collaborate with F&B team for guest dining requests
- Maintain cleanliness and safety standards in public areas
- Participate in daily team briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and comfort with reservation systems
- Positive attitude and service-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Must pass background check and drug screening
- Valid work authorization required