Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, Kansas City's premier destination for luxury and comfort. We're seeking passionate individuals to kickstart their careers in the dynamic world of hotel management. No experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your dedication is rewarded.
Responsibilities
- Deliver exceptional guest experiences through personalized service and attention to detail
- Manage front desk operations including check-ins, check-outs, and reservation management
- Maintain pristine guest rooms and public areas following brand standards
- Collaborate with housekeeping, maintenance, and food service teams
- Resolve guest inquiries promptly and professionally
- Uphold safety protocols and emergency procedures
- Support hotel events and special functions as needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible hours including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Positive attitude and customer service mindset
- Physical stamina to stand for extended periods and lift up to 25 lbs
- Ability to thrive in a fast-paced, team-oriented environment