Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in the heart of NYC! We're seeking passionate individuals with no prior experience to kickstart their careers in luxury hospitality. Enjoy comprehensive paid training, competitive benefits, and opportunities for advancement in one of the world's most vibrant cities.
As an integral part of our 24/7 operations, you'll work alongside industry leaders while mastering guest service excellence. We value diversity, growth mindset, and a strong work ethic above all else. Your journey to hospitality stardom starts here!
Responsibilities
- Deliver exceptional guest experiences at front desk, concierge, or housekeeping stations
- Process check-ins/check-outs efficiently using hotel management systems
- Address guest inquiries and resolve service concerns with professionalism
- Maintain pristine room standards following brand protocols
- Collaborate with cross-departmental teams during peak operational hours
- Adhere to all safety and sanitation guidelines per CDC standards
- Participate in daily briefings and ongoing training sessions
Qualifications
- No prior hospitality experience required – we train from the ground up!
- High school diploma or equivalent (GED accepted)
- Fluent English communication skills (bilingual a plus)
- Basic computer literacy with willingness to learn new systems
- Flexible availability including weekends, nights, and holidays
- Valid work authorization for employment in the United States
- Positive attitude and commitment to teamwork excellence