Job Description
Launch your hospitality career with no prior experience required! Grand Manhattan Hospitality is seeking enthusiastic individuals to join our award-winning team in the heart of NYC. We provide comprehensive paid training and career advancement opportunities for motivated candidates ready to deliver exceptional guest experiences. Enjoy competitive pay, benefits, and a dynamic work environment in one of the world's most exciting cities.
Responsibilities
- Deliver exceptional customer service to hotel guests in lobby, dining, and event areas
- Assist with check-in/check-out procedures using hotel management systems
- Manage guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Process payments and maintain accurate financial transaction records
- Support event setup and guest functions as needed
- Adhere to all safety and sanitation protocols
Qualifications
- No prior hotel experience required – we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends/holidays
- Basic computer literacy and comfort with learning new systems
- Professional appearance and positive attitude
- Ability to stand/walk for extended periods
- Valid work authorization for US employment