Job Description
Join our dynamic team at Grand Harbor Hotel Baltimore as we seek enthusiastic individuals for immediate entry-level positions! No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in downtown Baltimore. Perfect for career changers, recent graduates, or anyone seeking a fresh start in the thriving hotel industry.
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, and concierge areas
- Manage check-in/check-out procedures efficiently using hotel software
- Maintain pristine guest rooms and public spaces following brand standards
- Respond promptly to guest inquiries and resolve service issues
- Collaborate with housekeeping and maintenance teams for seamless operations
- Assist with event setup and guest support during hotel functions
- Adhere strictly to safety and sanitation protocols
Qualifications
- No experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods
- Flexibility to work weekends, evenings, and holidays
- Basic computer literacy for reservation systems
- Positive attitude and commitment to teamwork
- Valid work authorization in the United States