Job Description
Start your hospitality career in Los Angeles! The Grand Plaza Hotel is seeking enthusiastic individuals to join our dynamic team as Entry-Level Hotel Staff. No experience required – we provide comprehensive training to launch your career in luxury hospitality.
Join our award-winning team where you'll create unforgettable guest experiences while growing your skills in a supportive environment. We value passion, teamwork, and a commitment to excellence. If you're friendly, reliable, and eager to learn, this is your golden opportunity!
What We Offer:
- Competitive hourly pay + tips
- Free meals during shifts
- Comprehensive paid training
- Career advancement opportunities
- Employee discounts on hotel stays worldwide
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and respond to guest inquiries
- Maintain pristine lobby and common areas
- Coordinate with housekeeping and maintenance teams
- Handle guest requests (transportation, amenities, etc.)
- Operate hotel management software systems
- Uphold brand standards and safety protocols
- Resolve guest issues with professionalism
Qualifications
- No prior experience required (training provided)
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy
- Flexible availability (weekends/holidays required)
- High school diploma or equivalent
- Ability to stand/walk for extended periods