Job Description
Join our award-winning team at Grand Horizon Hotels, where we value passion over experience! We're seeking enthusiastic individuals to kickstart their hospitality careers in Charlotte's vibrant downtown. No prior hotel experience needed – we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Perfect for students, career-changers, or anyone seeking a fresh start in the dynamic hospitality industry. Apply today and become part of our family!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping stations
- Manage check-in/check-out processes efficiently using our property management system
- Maintain pristine guest rooms and common areas to brand standards
- Respond promptly to guest inquiries and resolve issues with a positive attitude
- Collaborate with cross-departmental teams for seamless operations
- Adhere to all safety, hygiene, and company protocols
- Participate in daily briefings and ongoing training sessions
Qualifications
- No experience required – we train all team members!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to stand/walk for extended periods and lift up to 25 lbs
- Flexibility to work weekends, evenings, and holidays
- Basic computer literacy and willingness to learn new systems
- Positive attitude and commitment to teamwork
- Valid North Carolina ID or driver's license