Job Description
Join the vibrant hospitality scene in Oakland! The Oakland Grand Hotel is seeking enthusiastic individuals to kickstart their careers in the hotel industry. No prior experience is necessary—we provide comprehensive training to help you succeed. Enjoy competitive pay, benefits, and a supportive team environment while serving our diverse guests in the heart of downtown Oakland.
Responsibilities
- Deliver exceptional guest service at the front desk and throughout the property
- Assist with check-in/check-out procedures and manage reservations
- Maintain cleanliness and order in public areas and guest rooms
- Respond promptly to guest inquiries and resolve issues
- Collaborate with housekeeping, maintenance, and food service teams
- Operate hotel systems including POS and booking software
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and strong work ethic
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic computer proficiency
- Valid California driver's license (if required for specific duties)
- Willingness to learn and adapt to new procedures
- Team player with attention to detail