Job Description
Join our award-winning team at Grand Hospitality Group as we expand our presence in Atlanta's thriving hospitality sector. We're seeking passionate individuals with no prior experience to kickstart their careers in luxury hotel operations. Enjoy comprehensive training, competitive benefits, and opportunities for growth within our renowned brand.
Responsibilities
- Deliver exceptional guest service at check-in/check-out processes
- Manage reservations and room assignments using hotel management systems
- Respond to guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Uphold brand standards through professional appearance and conduct
Qualifications
- No prior hotel experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Ability to work flexible hours including nights/weekends
- Attention to detail and problem-solving abilities
- Valid work authorization for US employment