Job Description
Are you looking for a rewarding career in the heart of Boston? Boston Heritage Hotel is currently hiring dedicated individuals for various entry-level positions. We value enthusiasm, reliability, and a passion for guest satisfaction. Whether you are starting your first job or looking to transition into the hospitality industry, we provide comprehensive on-the-job training and a supportive environment to help you thrive.
Join a team where every day is an opportunity to create memorable experiences for our guests. We offer competitive pay, flexible scheduling, and excellent benefits for full-time employees.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests upon arrival, ensuring a positive first impression.
- Guest Assistance: Answer inquiries regarding hotel services, local attractions, and directions with a friendly and helpful attitude.
- Front Desk Support: Assist with check-ins and check-outs, process payments, and manage luggage as needed.
- Housekeeping Maintenance: Maintain the cleanliness and order of public areas, including lobbies, hallways, and restrooms.
- Service Delivery: Respond promptly to guest requests, including room service, housekeeping calls, and amenity replenishment.
- Team Collaboration: Work closely with the housekeeping and management teams to ensure operational efficiency and high standards of service.
Qualifications
- No Experience Required: Previous hospitality experience is a plus but not mandatory; we are willing to train the right candidate.
- Communication Skills: Excellent verbal communication skills and a polite, professional demeanor.
- Availability: Must be available to work flexible shifts, including weekends, holidays, and evenings.
- Physical Stamina: Ability to stand for extended periods, lift light objects (up to 20 lbs), and perform cleaning duties as required.
- Professionalism: High level of integrity, reliability, and a strong work ethic.