Job Description
Join our award-winning team at Grand Hotel & Resort and launch your hospitality career in Kansas City! We're seeking enthusiastic individuals with no prior experience to become the heart of our guest experience. Our comprehensive training program will equip you with all the skills needed to thrive in the fast-paced hotel industry. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing luxury hotel chain. What we offer: Free on-site parking, employee discounts, health benefits after 90 days, and a supportive team environment. Ready to start your journey in hospitality?
Responsibilities
- Provide exceptional guest service at the front desk, check-ins, and check-outs
- Manage reservations and maintain accurate guest records
- Assist with luggage and guest inquiries
- Coordinate with housekeeping and maintenance teams
- Process payments and handle cash transactions
- Uphold cleanliness and safety standards in public areas
- Participate in daily team briefings
Qualifications
- No prior experience required - we train everyone!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to stand for extended periods
- Flexible availability including weekends and holidays
- Positive attitude and willingness to learn
- Must pass background check