Job Description
Join our award-winning team at Grand Charlotte Hotel and launch your hospitality career! We're seeking motivated individuals with no prior experience to fill immediate front desk and guest services positions. Enjoy comprehensive training, competitive benefits, and a dynamic work environment in the heart of Charlotte's thriving tourism district. Perfect for career changers, recent graduates, and those seeking new opportunities.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservation systems and room assignments
- Respond promptly to guest inquiries and requests
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate records
- Resolve guest concerns with professionalism
- Uphold brand standards and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with technology
- Flexible availability including nights/weekends
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods
- Valid North Carolina work authorization