Job Description
Join our award-winning luxury hotel in the heart of Raleigh! We're seeking enthusiastic hospitality professionals to deliver exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in one of North Carolina's most vibrant cities. Perfect for career starters seeking hands-on training in premium service standards.
Responsibilities
- Provide exceptional front desk services including check-in/out, reservations, and guest inquiries
- Deliver outstanding housekeeping services ensuring pristine guest rooms and public areas
- Assist with valet parking and guest transportation coordination
- Handle guest requests with professionalism and efficiency
- Collaborate with cross-department teams for seamless operations
- Maintain strict cleanliness and safety standards
- Participate in daily briefings and training sessions
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer literacy and point-of-sale system experience
- Valid North Carolina driver's license for valet positions
- Customer service mindset with problem-solving abilities
- Ability to stand/walk for extended periods