Job Description
Join the vibrant hospitality scene in Detroit as an Entry-Level Hotel Staff member at our premier downtown location. We're seeking energetic individuals to deliver exceptional guest experiences through flexible shift schedules. Perfect for career starters seeking hands-on training in a dynamic environment with growth opportunities into management.
Responsibilities
- Deliver outstanding customer service across front desk, housekeeping, and guest services
- Manage check-in/check-out processes efficiently using hotel systems
- Respond promptly to guest inquiries and resolve service issues
- Coordinate room assignments and maintain cleanliness standards
- Assist with event setup and banquet services during peak shifts
- Collaborate with team members during high-demand periods
- Adhere to safety protocols and emergency procedures
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work flexible shifts (evenings, weekends, holidays)
- Strong communication and interpersonal skills
- Basic computer literacy and tech-savvy
- Physical stamina for standing/walking during shifts
- Positive attitude and problem-solving mindset
- Valid work authorization in the US