Job Description
Are you a charismatic professional ready to make a first impression that lasts? Nashville Hospitality Solutions is currently seeking a dynamic Front Desk Agent to join our expanding team. We are looking for individuals who thrive in fast-paced environments and are available for flexible shift work.
In this role, you will be the face of our property, managing guest check-ins, resolving inquiries, and ensuring a seamless experience for every visitor. We offer competitive pay, comprehensive benefits, and a supportive work culture designed for your success.
Why Apply?
- Urgent Hiring: Immediate start available for the right candidates.
- Shift Flexibility: Various shift patterns including evenings, weekends, and holidays.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Growth Opportunities: Clear career progression within the hospitality industry.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently using property management systems.
- Answer and direct incoming calls and emails promptly and professionally.
- Monitor building security, access control, and fire safety protocols.
- Process payments and handle cash transactions with accuracy and honesty.
- Maintain a clean and organized reception area at all times.
- Assist guests with local recommendations and special requests.
Qualifications
- High school diploma or equivalent (GED) required.
- Previous experience in front desk, reception, or customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Proficiency with basic computer applications and Microsoft Office Suite.
- Professional appearance and a positive attitude.